隐私政策

Privacy Policy

生效日期：2026年3月15日

Effective Date: 15 March 2026

1 介绍

1 Introduction

DATABRIDGE SDN. BHD.（"我们"）致力于保护我们的客户、研究参与者和合作伙伴的隐私和个人数据。本隐私政策解释了我们如何根据马来西亚2010年《个人数据保护法》（PDPA）收集、使用、存储和保护个人数据。我们的做法符合国际公认的研究伦理和专业行为准则。

DATABRIDGE SDN. BHD. ("we", "our", "us") is committed to protecting the privacy and personal data of our clients, research participants, and partners. This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We align our practices with internationally recognized research ethics and professional codes of conduct.

2 我们收集的信息

2 Information We Collect

我们可能收集以下类别的信息：

We may collect the following categories of information:

• 客户信息：联系详情、账单信息、项目要求。
• Client Information: Contact details, billing information, project requirements.
• 研究参与者数据：调查响应、访谈记录、焦点小组录音、人口统计信息。
• Research Participant Data: Survey responses, interview transcripts, focus group recordings, demographic information.
• 技术数据：网站使用情况、Cookie（如适用）、设备信息。
• Technical Data: Website usage, cookies (if applicable), device information.

3 收集目的

3 Purpose of Collection

我们仅出于合法业务目的处理个人数据，包括：

We process personal data only for legitimate business purposes, including:

• 进行市场研究项目。
• Conducting market research projects.
• 分析和报告汇总见解。
• Analyzing and reporting aggregated insights.
• 提供仪表板、演示文稿和其他约定的交付物。
• Delivering dashboards, presentations, and other agreed deliverables.
• 管理客户关系和发票。
• Managing client relationships and invoicing.
• 确保遵守法律和监管义务。
• Ensuring compliance with legal and regulatory obligations.

4 同意和个人权利

4 Consent and Rights of Individuals

• 参与研究是自愿的。
• Participation in research is voluntary.
• 参与者有权随时退出，无需承担任何 penalty。
• Participants have the right to withdraw at any time without penalty.
• 个人可以通过联系我们请求访问、更正或删除其个人数据。
• Individuals may request access, correction, or deletion of their personal data by contacting us.
• 未成年人受到特殊保护，其参与需要父母/监护人的同意。
• Special protection applies to minors, and parental/guardian consent is required for their participation.
• 我们将在合理的时间范围内回应此类请求，通常不超过30天。
• We will respond to such requests within a reasonable timeframe, typically not exceeding 30 days.

5 数据共享和传输

5 Data Sharing and Transfers

• 我们不出售个人数据。
• We do not sell personal data.
• 数据可能与受信任的服务提供商（如调查平台、云托管）在严格的保密协议下共享。
• Data may be shared with trusted service providers (e.g., survey platforms, cloud hosting) under strict confidentiality agreements.
• 如果数据被传输到马来西亚境外，我们确保采取适当的保障措施，以遵守PDPA和相关国际标准。
• If data is transferred outside Malaysia, we ensure appropriate safeguards are in place to comply with PDPA and relevant international standards.

6 数据保护和安全

6 Data Protection and Security

我们实施合理的技术和组织措施，以保护个人数据免受未经授权的访问、披露、更改或销毁。示例包括：

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Examples include:

• 安全服务器和加密存储。
• Secure servers and encrypted storage.
• 访问控制和员工培训。
• Access controls and staff training.
• 定期监控和审计。
• Regular monitoring and audits.

7 数据保留

7 Data Retention

个人数据仅在必要时保留，以实现上述目的或法律要求。在此期间后，数据将被安全删除或匿名化。

Personal data is retained only as long as necessary to fulfill the purposes stated above or as required by law. After this period, data will be securely deleted or anonymized.

8 保密性

8 Confidentiality

所有个人数据和研究信息均被视为机密。员工和承包商受保密协议约束。

All personal data and research information are treated as confidential. Employees and contractors are bound by confidentiality agreements.

9 Cookie和数字跟踪

9 Cookies and Digital Tracking

如果我们的网站或在线调查使用Cookie或类似技术，我们将通知用户并提供管理或禁用此类跟踪的选项。

If our website or online surveys use cookies or similar technologies, we will notify users and provide options to manage or disable such tracking.

10 投诉和联系

10 Complaints and Contact

如果您对我们处理您的个人数据的方式有任何疑虑，您可以通过以下方式联系我们：?? [插入公司联系邮箱] 我们将在合理的时间范围内进行调查和回应，通常不超过14个工作日。

If you have concerns about how we handle your personal data, you may contact us at: ?? [Insert Company Contact Email] We will investigate and respond within a reasonable timeframe, typically not exceeding 14 business days.

11 本政策的更新

11 Updates to This Policy

我们可能会不时更新本隐私政策，以反映法律要求或业务实践的变化。最新版本将始终在我们的网站上提供。

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. The latest version will always be available on our website.